Deposit not showing in wallet

Ticket #t1

Sarah Johnson

customer

Mar 10, 10:00

I made a deposit 2 hours ago but it's not showing in my wallet yet. The transaction hash is 0x7a8f9d3c2b1e4f5a6d8c9e1b2a3d4f5e6c7b8a9d0e1f2a3b4c5d6e7f8a9b0c1d

Maria Garcia

staff

Mar 10, 10:15

Thank you for contacting us. I've located your transaction and it has been confirmed on the blockchain. Your balance should update within the next 15 minutes. I'll monitor this for you.

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Ticket Details

Status

In Progress

Priority

high